Wollongong Meals on Wheels Association Inc

About us

Wollongong Meals on Wheels is a community managed organisation supported by a caring, diverse group of volunteers and staff. We are funded by the Department of Ageing, Disability & Home Care (DADHC) under the Home and Community Care (HACC) Program, essentially to provide a home meal delivery service. The Service assists HACC eligible people residing in the Wollongong Local Government Area to be independent at home and in the community. Clients pay for basic meal costs only, delivery is by our dedicated volunteers at no extra cost.

How can I refer someone, or recieve meals myself?

Anyone can refer to the service. An assessment to determine eligibility and client needs is undertaken by trained staff. At the assessment decision is made regarding provision of service and/or referral to other agencies which may be of benefit to the client.

What Services are Available?

MEALS
Meals are delivered Monday – Friday, with frozen available for weekends and public holidays.

Hot Meals: Delivered at lunchtime, to be eaten immediately. Menu changes seasonally.

Chilled Meals: Delivered at lunchtime, enable client to heat when convenient. Menu changes seasonally.

Frozen Meals: Delivered weekly or fortnightly.

Wheels to Meals Outings: Every three months we take clients out to lunch with other Illawarra Meals on Wheels services. Community Transport and Volunteers assist. Entertainment & lucky door prizes make these outings very popular.

Special Diets: Allergies, likes & dislikes catered for. Meals are available as Soft, Minced, Pureed

Delivery Area

Wollongong Local Government Area: currently from Rothery Road, Corrimal in the north to Bellevue Road, Figtree in the south.

Delivery Times

Hot & Chilled meals are delivered between 11.30am and 1.30pm Monday to Friday.
Frozen meals are mostly scheduled on Tuesdays or Wednesdays between 9.30am and 1.30pm. Other days/times can be scheduled to suit clients.

How to pay

Direct Debit: Flexible payment option debited fortnightly on Aged Pension Thursday
Centrepay: Direct debit option for pension clients other than aged pension
Post cheque or money order: Arrangements available with second party payee e.g. Family, O.P.C, Public Trustee
Pay at office: Please note – No payments accepted on delivery.

Management

We have a community based volunteer management committee which is elected bi-annually.

Our staff team comprises:

Manager: Faye Ralph

Community Service Assistants: (Job Share) Liz Wade, Rachael Miller

Client Assessor: Rachael Miller

Kitchenhand/Cleaner: (Job-Share) Ann Hansom, Janette Platts

Paid staff runs day to day activities with deliveries and services carried out by dedicated volunteers.

Partnerships with Greenacres Association, Life Without Barriers and Illawarra Disability Trust provide volunteering opportunities for people with a disability.

Cooinda Connection:

Our social companionship program provides volunteer contact during mealtime, and develops opportunities for social interaction and community participation for socially isolated people. It provides low cost, nutritious, culturally appropriate meals in a relaxed home or community setting. ‘Cooinda Connection’ has been developed in conjunction with and is supported by Healthy Cities Illawarra, Aged Task Force .Our team is always looking for opportunities to improve client choice and services.

Volunteer Opportunities – we need a little help…

There a many varied volunteer roles within our service. It could be packing or delivering meals, helping in the office, developing resources, IT assistance, Management Committee, advertising, newsletter, volunteer recruitment, home social visits to name just a few. We love to discuss opportunities for assistance; if you’ve got the skill we’ll put it to good use!

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